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Warranty

Are UYN products covered by a warranty?

Yes, all UYN products are covered by a warranty for manufacturing and material defects. The standard warranty is valid for 2 years from the date of purchase for all other items. Includes repair or replacement of the defective product, where applicabl

Can I register my product after purchase to get the lifetime warranty?

Yes, you can activate the lifetime warranty for all UYN socks and products from the UYN Biotech line by registering your purchase using the form available on this page. If you do not register the product, the standard 2-year warranty will automatical

I need to open a claim for a product under warranty. What should I do?

To initiate a warranty support claim, please fill out the contact form on this page, selecting "Warranty" as the reason for your claim. Please:. -    Describe the problem you are experiencing in detail. -    Attach photos of the defect. -    Include

What is the process for evaluating my claim?

Once we receive your request, our team will carefully evaluate it and provide you with an initial response within 14 working days. If necessary, we will contact you to request further details or images to complete the analysis. If your claim is appro

I purchased the product elsewhere. Can I open a warranty claim?

The warranty is valid only for products purchased online on our official website. Claims related to products purchased from retailers, third-party platforms, or at UYN Flagship Stores are not covered online. For purchases made in UYN flagship stores,

What is not covered under the warranty?

The warranty does not cover:. -    Damage resulting from carelessness or failure to follow washing instructions. -    Normal wear and tear due to daily use or the passage of time. -    Damage caused by misuse, accidents or tears. -    Unauthorised mo