I need to open a claim for a product under warranty. What should I do?Updated a day ago
To initiate a warranty support claim, please fill out the contact form on this page, selecting "Warranty" as the reason for your claim.
Please:
- Describe the problem you are experiencing in detail
- Attach photos of the defect
- Include your order number (if purchased on our official website) and/or valid proof of purchase (receipt or order confirmation).
This information will allow us to properly evaluate your claim and respond to you as quickly as possible.
Important: to receive warranty support, you must provide valid proof of purchase.