How much does the return cost?Updated a day ago
Return costs are covered by us for the first return, only in countries where we offer free returns. If an order contains multiple products and the customer decides to return them at different times, only the first return is free. From the second request onward, the customer must arrange the shipment independently, at their own cost and responsibility.
| Area | Cost of the first return | Size exchange allowed |
|---|---|---|
| Italy | - | Yes |
| Germany, Austria | - | Yes |
| France, Monaco | - | Yes |
| Rest of Europe* | - | Yes |
| Denmark | - | Yes |
| Sweden | - | Yes |
| Switzerland, Liechtenstein | - | No |
| United Kingdom | 5 GBP | No |
| United States | - | No |
| Norway | 150 NOK | No |
| Australia | 20 AUD | No |
| Canada | 20 CAD | No |
| Rest of the world | 10 EUR | No |
*Rest of Europe includes: Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Luxembourg, Spain.