What happens if my order contains items from different warehouses?Updated 17 days ago
Only if you are purchasing from the United States and your order contains multiple items, it may be delivered to you in separate shipments from different warehouses. We will provide you with a tracking link for each shipment. This means that you may not receive everything at the same time.
| Warehouse of origin | Standard delivery | Delivery costs | Free delivery |
|---|---|---|---|
| United States (USA) | 3–4 working days | $15 | from $250 |
| Italy (EU)* | 5–10 working days | $25 | from $250 |
*Note: products from the warehouse in Italy destined for the US may be subject to additional costs depending on applicable regulations. You will be notified of import duties and taxes by the courier upon customs clearance and they are the recipient’s responsibility.
For orders placed from all other countries, except the United States, shipping always originates in Italy and is handled as a single delivery.